TERMS
AMSTEIN is a trading name of AMSTEIN LTD, a company registered in england and wales, under registration number 9343818. our registered address is 36 southwell road, london, united kingdom, SE5 9PG. VAT number: 294 0500 16
DEFINITIONS
in these conditions the following terms used shall have the following meaning: “the company” (“we” “us”) means AMSTEIN LTD. “customer” (“you”) means the customer of the company. “contract” means any contract for the sale of goods by the company to the customer.
PAYMENTS
when you buy a product through this site you are obliged, through the site to provide accurate, complete and current credit card information for a valid credit card that you are authorized to use. if you are under 18, you may use AMSTEIN only with involvement of a parent or guardian. AMSTEIN and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
you are solely responsible for any and all fees charged to your credit card by the issuer, bank, or financial institution including, but not limited to, overdraft, insufficient funds, and over the credit limit fees. you agree to notify us about any billing problems or discrepancies within 90 days after they first appear on your account statement. if you do not bring them to our attention within 90 days, you agree that you waive your right to dispute such problems or discrepancies.
we may modify the price, content, or nature of the service at any time. we may provide notice of any such changes by email, notice to you upon log-in, or by publishing them on the site.
CURRENCY
the price you see on www.amstein.co.uk is the price you will pay at checkout and is in british stirling. AMSTEIN is not responsible for incorrect pricing on external websites.
CANCELLATIONS AND RETURNS
under the united kingdom’s distance selling regulations, you have the right to cancel your order up to 7 days after order receipt date. we offer a 14 day returns policy from the date of receipt of goods. all refunds exclude shipping costs, customs and import duties. for full returns information, please see our returns page here.
AMSTEIN reserves the right to cancel an order, for any reason, for example that we are unable to obtain authorisation for payment, or our site fails to cut off set limits on products sold and continues to take orders we cannot fulfil, or the product received from the manufacturer does not satisfy our quality control standards.
we may also refuse to process and therefore accept a transaction for any reason or refuse service to anyone at any time at our sole discretion. we will not be liable to you or any third party by reason of our withdrawing, refusing to process a transaction or unwinding or suspending any transaction after processing has begun.
CLAIMS
claims arising from damage, delay or partial loss of the goods in transit must be made in writing to AMSTEIN within 7 working days of delivery. AMSTEIN shall be afforded reasonable opportunity to investigate any claim made hereunder, and the customer shall, if so requested in writing or verbally by AMSTEIN, promptly return any of the goods subject to any claim and all packing materials securely packaged and tracked to AMSTEIN for examination.
LIABILITY
if the customer establishes that any of the goods have not been delivered, or have been delivered damaged, or are not of the correct quantity, AMSTEIN would offer the customer refund of their goods plus shipping charges. in no circumstances shall the liability of AMSTEIN to the customer under this condition exceed the invoice value of the goods.
FAULTY GOODS
goods are faulty if they are received defective or where a manufacturing fault occurs within six months of purchase. items that are damaged as a result of normal wear and tear are not considered to be faulty. if the customer establishes that any of the goods are faulty AMSTEIN would offer the customer refund of their goods including shipping charges.
NATURAL VARIATION
AMSTEIN products are made with natural materials that have natural variation, using hand made processes. this means no two products are exactly the same. your product may vary slightly from the images on our website, for example – variation of shade of colour, variation across leather surface (grains, textures, pores, patches and marks) or variations in hand finishes. these should not be considered as faults, they make each one of our products brilliantly unique from the very start. the customer’s statutory rights will not be affected.
vegetable tanned leather with a natural finish changes over time, with use and with the environment. hand feel and colour will soften and mellow darker. the surface will acquire marks, scratches and stains from daily wear. this is all part of the process of making it your own and is considered as normal wear and tear for this material.
PRODUCT SPECIFICATION
AMSTEIN reserves the right to alter specifications to those stated on the website, including slight differences in colour, shade and measurements. the customer’s statutory rights will not be affected.
COLOURS
we have made every effort to display as accurately as possible the colours of our products that appear on AMSTEIN. however, as computer monitors vary, we cannot guarantee that your monitor’s display of any colour will be completely accurate.
INTELLECTUAL PROPERTY RIGHTS
your use of the site and its contents grants no rights to you in relation to any copyright, designs, trademarks and all other intellectual property and material rights relating to the content (as described in the content section below), including AMSTEIN software and all HTML and other code contained in this site.
all such content including third party trademarks, designs, and related intellectual property rights mentioned or displayed on this site are protected by national intellectual property and other laws and international treaty provisions. you are permitted to use the content only as expressly authorised by AMSTEIN and/or its third party licensors. any reproduction or redistribution of the above listed content is prohibited and may result in civil and criminal penalties. without limiting the foregoing, copying and use of the above listed materials to any other server, location or support for publication, reproduction or distribution is expressly prohibited. however, you are permitted to make one copy for the purposes of viewing content for your own personal use.
CONTENT
in addition to the Intellectual property rights mentioned above, “content” is defined as any graphics, photographs, including all image rights, sounds, music, video, audio or text on this site.
AMSTEIN tries to ensure that the information on this site is accurate and complete. AMSTEIN does not promise that AMSTEIN ‘s content is accurate or error-free. AMSTEIN does not promise that the functional aspects of the site or AMSTEIN ‘s content will be error free or that this site, AMSTEIN content or the server that makes it available are free of viruses or other harmful components. we always recommend that all users of the internet ensure they have up to date virus checking software installed.
NO COMMERCIAL USE
this site is for your personal non-commercial use only. you may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer, data mine or sell any content, software, products, or services contained within this site. you may not use this site, or any of its content, to further any commercial purpose, including any advertising or advertising revenue generation activity on your own site.
USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
if you post content or submit material, and unless we indicate otherwise, you grant AMSTEIN and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable and fully sub licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute and display such content throughout the world in any media. you grant AMSTEIN and its affiliates and sub licensees the right to use the name that you submit in connection with such content, if they choose. you represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify AMSTEIN or its affiliates for all claims resulting from content you supply. AMSTEIN has the right but not the obligation to monitor and edit or remove any activity or content on this site or any social media sites associated and used by AMSTEIN. AMSTEIN takes no responsibility and assumes no liability for any content posted by you or any third party.